Unifi UDM Pro – an Update

I wrote a post a few months ago revealing my thoughts around the state of the UDM Pro and whether I would have bought one having known what I know now. Spoiler – I wouldn’t have.

Let’s not beat around the bush here, the firmware prior to 1.8.2 was a complete dumpster fire with resource utilisation issues, stability problems and more beta labels than you could shake a stick at. The worst thing however was the lack of communication from the company – support sucked and UI forum participation was limited.

So what has changed? Well, the support still sucks, communication is still limited although UI-GlennR is doing his best in the forums. We have however, had some decent firmware upgrades. 1.8.3 to 1.8.5 appear to be at the point where they can considered stable and most “basic” things seem to work well. There are still too many beta labels plastered across the configuration screens for my liking but at least the flurry of activity seems to indicate UDM isn’t a dead duck quite yet and they are moving forward.

Would I buy a UDM Pro now? Still no I’m afraid but when the 1.9.x train releases with the promised multiple WAN IP address support, it might be time to re-evaluate.

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